ChatBot Features

Customer Service

ANSWERING QUESTIONNAIRES AND HELP SOLVing PROBLEMS

The Chatbot is the ultimate customer representative for companies that need or want to be able to respond to their clientele  24/7. The Chatbot can answer customers’ questions and provide targeted information on a variety of topics

CATALOG

VIEW PRODUCT CATALOG AND ITEM INFORMATION

The Chabot allows companies to customize the way they display their products, based on the presentation of catalogs. Companies can show items by color, price, size, age and more. Customers can also receive notifications when new products arrive.

eCommerce

ORDER PRODUCTS AND SERVICES FROM THE CHAT PROCESS

The Chatbot enables companies to present their products and services in a quick and easy way. Chatbots lets the customer communicate with your company, shop and order various services 24/7.

MEMBERSHIP CLUB

MANAGE POINTS AND PROMOTIONS

Manage benefits, coupons, news about new products, birthday wishes and more. The Chatbot works 24 hours a day and communicates with the customer directly.

location services

BASED ON PROXIMITY TO THE USER

Many customers who are looking for the company branch can take advantage of the chatbot capabilities to request the location of a branch or points of interest.

MEETING COORDINATION

COORDINATING MEETINGS AND REMINDERS

An appointment system, interfaced with major calendar providers (such as Google Calendar, enables customers to schedule meetings independently with a wide range of businesses 24 hours a day. The Chatbot gives you the possibility to schedule, cancel and make changes as needed.

REMINDERS AND UPDATES

INITIATE UPDATES AND REMINDERS

The Chatbot enables sending push notifications, marketing messages and other interesting information.

SURVEYS

QUESTIONNAIRES AND TREND ANALYSIS

Using the Chatbot to conduct surveys can be a great way to gain a lot of information about managing and streamlining business processes. in addition, conducting surveys through the Chatbot helps the research and marketing departments maximize product efficiency in a quick and inexpensive way.

SOCIAL GAMES

WIN PRIZES THROUGH GAMES

Through social games on the Chatbot the user can gain enjoyment and be challenged. Chatbot can connect with multiple users so customers can stay connected, engage in friendly competition and enjoy their leisure time together.

CONNECTION TO EXTERNAL DATABASES

ABILITY TO READ AND USE INFORMATION FROM DB AND API

The Chatbot can interface to existing systems that support API or Database connections to deliver a more dynamic and effective user experience.

FAVORITES AND SOCIAL SHARING

MANAGE FAVORITES AND SHARE WITH FRIENDS

Select and manage products and services through the “favorites” and “share with friends” folders on the social networks.

LIVE UPDATES

RSS

Newspapers, magazines and online news can post live updates through the Chatbot.

additional features

marketing

TARGETED MARKETING DISTRIBUTION

The Chatbot allows for the management and distribution of messages to its users. your company can organize messages according to different preferences and products or cuts. Companies can also utilize the information gained via messaging.

CRM

MANAGE BOT USERS

The system allows for the viewing and management of all users who chat via the bot. The system provides the basic capabilities of crm customer management.

ANALYTIC

CHAT ANALYSIS AND USAGE STATISTICS

Companies can draw on the extensive information gained from their clients’ use of the chatbot. they can analyse  this information and use it for various purposes such as marketing, product analysis, consumer behavior, business hours and more.